At Dyninno we are looking for people who love helping others and are persistent, empathetic, kind, and curious.
As a Travel Agent, you will have a passion for the travel industry, you will enjoy building connections with people, and you will be a natural problem-solver.
Responsibilities:
- Build and maintain reliable relationships with clients to ensure customer satisfaction.
- Gather client needs and preferences to identify suitable flight options.
- Offer additional services to enhance the comfort and convenience of clients’ flights.
- Engage in ongoing training and development to stay updated on industry trends and best practices.
- Collaborate with teammates to address complex cases and provide effective solutions.
- Prepare insightful reports based on gathered data to assess performance and identify areas for improvement.
- Maintain continuous communication with clients throughout the flight selection and purchasing process, providing timely updates and assistance as needed.
Requirements:
- High-level persuasion, negotiation, and communication skills.
- Very good written and verbal English skills; knowledge of other languages will be considered as an advantage.
- Overall understanding of the principles of high-level customer service.
- Good computer skills.
- Strong interest in learning new things and constant motivation for self-development.
- An ambitious and motivated personality.
Compensation:
- Earning potential of $1500 to $2500 (base salary + unlimited performance bonus).
- 7-hour work shifts starting from 15:00.
- IT-park company benefits.
- International and multicultural experience.
- Engagement with an international group of companies with strong values and inclusive corporate culture.
- Participation in global projects for interested professionals.
- Career growth and development opportunities.
- Discounts for various fitness centers, restaurants, medical laboratories, private clinics, and other services.
- Modern office with all facilities and relaxation areas, located in the heart of Buiucani district, Chisinau.
